Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Zivman.com’s relationship with you in relation to this website.

The term “Zivman” or “us” or “we” refers to the owner of the website whose registered office is Zivman.com. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Zivman.com’s prior written consent.

Payment & Security

Payment security is our most priority. Online payment at zivpin.com is ensured over 3 layers:

Network Layer: Security is guaranteed at this level with a powerful firewall.

Systematic layer: Anti-hawker, anti-virus and loophole scanning systems are in place.

Application layer: An SSL certificate issued by an industry renowned and respected authentication certificate provider is installed, providing confidentiality, authenticity, and integrity guarantees as well as a secure environment for online data input.

Payment Method

* Pay by Paypal

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. If you do not have an account with Paypal, please register with paypal first. (www.paypal.com)

Cancellation

If you’d like to cancel or change a Zivman.com order for any reasons, please contact us at service@zivman.com as soon as possible and make sure to include your order number. However, we cannot change or cancel an order once it has already entered the Production/Shipping phase or has already sent out. If your order cannot be cancelled, you can simply return it to us, a 30% restocking fee will be charge while shipping and handling are non-refundable . Zivman.com reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.

Duties & Taxe

Zivman.com will do the following to help our customers avoid duties and taxes:

i) Declare your purchase under $ 45

ii) Pack it as small as possible

iii) Label it as a "gift" purchase

These methods have proof to work very well, but with that said we still need to list the "just in case".

All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. The buyer is responsible for all duties and taxes incurred. Zivman.com cannot determine these fees during the checkout process. For more information, please contact your local customs office. In the event that the buyer refuses delivery of the shipment, the buyer is responsible for payment of all return duties and taxes; in this case, return shipping charges will be billed to the buyer's method of payment.

Returns Policy

We want you to be absolutely satisfied with your jewelry. If for any reasons you aren’t satisfied with the product(s) purchased, you can return any non-engraved item in its original condition for a refund or exchange within 24 hours from the delivery date. Return packages must be post marked within 24 hours upon delivery of products. It is necessary to follow Zivman.com’s return procedure outlined in the next section to return a product. The restocking fee for refund or exchange is 30% of the purchased price of the item(s). Shipping and handling are non-refundable, if applicable. Products must be unworn and in its original packaging. You will be responsible for all shipping, handling and applicable taxes for the return shipment. We’ll waive the restocking fee and pay for the return shipping cost if the return is due to our own mistake. Any engraved item cannot return for refund. Details for packing and sending your return order(s), please kindly send email to service@Zivman.com. If you have any questions about our return procedure, please don’t hesitate to contact us.

Refunds

Once we received your returned item(s), your money will be refunded or your credit card account will be credited for any payments less any applicable fees against your purchase. The first credit will be made within 14 business days of receipt and verification of the merchandise. Refunds on purchases made with a credit card will only be credited to the same card. Delivery & Handling charges are non-refundable.

Privacy Notice

Privacy Policy

Zivman.com will NEVER sell, trade or exchange your personal information with any other business entity or individual. We are in the business of selling jewelry, not names, email addresses, or any personal information. We will from time to time email you coupons and special offers for our website and you may easily unsubscribe at anytime.

Secure Shopping

Our Shopping Cart features 128-bit SSL (Secure Socket Layer) encryption to keep your payment information safe! All areas of our website where you're asked for personal information are encrypted for your protection.